Workforce data can tell us a lot about what's happening in an organization. But it doesn't always explain why.

A turnover report might reveal where employees are leaving. An engagement survey might identify a struggling team. Understanding what's actually driving those patterns requires looking beyond the numbers.

In this session, Bruce Nichols explores how leaders can combine workforce data with a deeper understanding of human behavior to make better decisions. Drawing on perspectives from anthropology and data science, Bruce introduces the concept of humble decisiveness: the ability to listen carefully, question assumptions and act with confidence when change is needed.

Through practical examples, Bruce will examine how leaders can uncover issues that traditional metrics might miss and recognize when established practices are no longer serving their people.You'll leave with a different way to approach workforce challenges and make decisions that reflect both the evidence and the experiences of the people behind the numbers.